Lemonade Life Platform Terms & Conditions of Use
Last updated 01/01/25
​
1. Introduction
​
These Terms and Conditions govern the use of the Lemonade Life Platform (“the Platform”), operated by Lemonade Mamas (“we”, “us”, “our”).
By accessing or using the Platform, you agree to be bound by these Terms.
​
2. About the Service
​
The Lemonade Life Platform provides digital wellbeing content, including movement, breathwork, nutrition and community-based support, specifically designed for pregnant and postnatal women.
The Platform may include:
-
on-demand video and written content
-
live or recorded classes
-
community features
-
information and guidance relating to wellbeing
3. Medical Disclaimer
​
The content provided on the Platform is for general information and wellbeing purposes only.
It does not constitute medical advice, diagnosis or treatment.
Users should consult a qualified healthcare professional (such as a GP, midwife or health visitor) before beginning any exercise or wellbeing programme, particularly during pregnancy or postnatal recovery.
Participation in any activity is undertaken at the user’s own risk.
​
4. User Accounts
​
To access certain features, users may be required to create an account using an email address and password.
Users agree to:
-
provide accurate information
-
keep login details secure
-
not share their account with others
We reserve the right to suspend or terminate accounts where misuse is identified.
​
5. Acceptable Use
​
Users must not:
-
use the Platform for unlawful purposes
-
attempt to gain unauthorised access to systems
-
upload or share harmful, offensive or misleading content
-
misuse community feature​
6. Content and Intellectual Property
​
All content on the Platform, including videos, text, graphics and branding, is owned by Lemonade Mamas or licensed to us.
Content may not be copied, distributed or reused without permission.
​
7. Service Availability
​
We aim to ensure the Platform is available at all times. However, we do not guarantee uninterrupted access.
The Platform may be:
-
temporarily unavailable due to maintenance
-
updated or modified
-
affected by factors outside our control
8. Limitation of Liability
​
To the fullest extent permitted by law:
-
Lemonade Mamas shall not be liable for any injury, loss or damage arising from the use of the Platform or participation in its content
-
we do not guarantee that content is free from errors or omissions
-
use of the Platform is at the user’s own risk
Nothing in these Terms excludes liability for death or personal injury caused by negligence or any liability that cannot be excluded by law.
9. Website Information and Security
​
Information published on the Platform is provided in good faith. While we aim to ensure accuracy, errors may occur.
We do not guarantee that:
-
content is complete or up to date
-
the Platform will be free from viruses or technical issues
Users are responsible for ensuring appropriate security measures on their own devices.
10. Data Protection and Privacy
​
We are committed to protecting your personal data.
Personal information is processed in accordance with:
-
our Privacy Policy
-
the UK General Data Protection Regulation (UK GDPR)
-
the Data Protection Act 2018
The Platform is hosted using secure infrastructure provided by Wix, which maintains internationally recognised security certifications including ISO 27001 and ISO 27701.
11. Safeguarding
​
Lemonade Mamas is committed to supporting the wellbeing of all users.
Where concerns about user safety or wellbeing arise, we may take appropriate action, including signposting to relevant support services.
12. Third-Party Services
​
The Platform is hosted on Wix infrastructure and may rely on third-party providers for hosting and technical services.
These providers operate under recognised security and compliance standards.
13. Changes to Terms
​
We may update these Terms from time to time. The latest version will always be available on the Platform.
14. Governing Law
​
These Terms are governed by the laws of England and Wales.