​​​Lemonade Website 

 

Effective Date: 14/10/25

 

At Lemonade Mamas your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our site  www.lemonade Life.com (owned by Lemonade Mamas)

 

1. Information We Collect

 

We may collect the following types of information:

 

Personal Information - Name, email address, and any other information you voluntarily provide when you sign up for the Lemonade Life programme, 

Usage Data - Information about how you use our website, including your IP address, browser type, pages visited, and the time spent on each page.

 

2. How We Use Your Information

 

We use the information we collect for the following purposes:

 

- To provide and maintain our website.

- To improve, personalise, and expand our website.

- To communicate with you, including sending you weekly content from the Lemonade Life programme.

- To process your transactions and manage your orders.

- To monitor and analyse usage and trends to improve your experience.  We will also share this information with the partner that has paid for your place on the Lemonade Life programme. 

 

3. Cookies

 

Our website uses cookies to enhance your experience. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer.

 

4. Data Sharing and Disclosure

 

We do not sell or rent your personal information to third parties. We may share your information in the following situations:

 

With Service Providers: We may share your information with third-party vendors to assist with operations, such as payment processing and marketing.

For Legal Reasons: We may disclose your information if required by law or in response to valid requests by public authorities.

 

5. Data Security

 

We take the security of your personal information seriously. We implement various security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

 

6. Your Rights

 

Depending on your location, you may have the following rights regarding your personal information:

 

- The right to access your data.

- The right to rectify your data.

- The right to request deletion of your data.

- The right to withdraw consent at any time.

 

7. Third-Party Links

 

Our website may contain links to third-party sites. We are not responsible for the content or privacy practices of these sites. We encourage you to review their privacy policies.

 

8. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date.

 

9. Contact Us

 

We take your privacy very seriously. If you have any questions about this Privacy Policy, please contact us at:

 

Email: support@lemondemamas.com

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Privacy Policy for The Lemonade App

 

Last updated: 14/10/25

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This Privacy Policy describes how LemonadeLifePlatform (“we”, “us”, “our”) collects, uses, discloses, and protects personal information in connection with The Lemonade App (the “App”), an online health studio for pre‑ and postnatal women (focused on movement, community, and nutrition). By using the App, you agree to the processing of your information as set forth in this policy.

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1. Information We Collect

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We collect certain personal information that you voluntarily provide when using the App, registering, or interacting with features. The types of information we may collect include:

CategoryData ItemsPurpose / Use

Identity & ProfileName, date of birth, genderTo create and maintain your account, personalise your experience

Contact InformationEmail address, phone number, postal address communicate with you (e.g. updates, support, notifications)

Health / Wellness DataPregnancy status, nutritional preferences, movement / exercise logging deliver personalized content, plans, tracking

Usage / App DataTimestamps of logins, activity logs, usage patterns analyse app performance, improve UX, detect errors

Device / Technical InfoDevice type, operating system, unique device identifiers, network & connection infoTo support and optimize app functionality

Note: We do not require sensitive permissions (e.g. camera, contacts, location).

We do not collect certain highly sensitive personal data (e.g. biometric, health diagnostics) beyond what is strictly necessary for core functionality.

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2. How We Use Your Data

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We use your personal information for the following purposes:

• To register and maintain your user account

• To personalise your experience (e.g. tailored exercise or nutrition guidance)

• To send you important notices, updates, or support responses

• To operate, maintain, and improve the App (analytics, diagnostics, bug fixes)

• To detect, prevent, and address technical or security issues

• To comply with legal obligations

We do not use or share your personal data for advertising or marketing purposes with third parties, unless explicitly consented by you.

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3. Data Sharing / Disclosure

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We do not sell or rent your personal data to third parties. We may share data under limited circumstances:

• Service Providers / Subcontractors: Entities that help us operate or maintain the App (e.g. hosting, IT support) under confidentiality agreements

• Legal / Safety Requests: If required by law, regulation, or to respond to legal process, enforce our Terms of Use, or protect rights, property, or safety

• Merger / Acquisition: In the event of a reorganisation, merger, or sale of assets, your data may be transferred, subject to this Privacy Policy

Any third party that receives your data must abide by data protection obligations to safeguard your information.

 

4. Data Retention & Deletion

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We retain your personal data only as long as needed to fulfil the purposes in this policy, unless a longer retention period is required or permitted by law (e.g. for accounting, audit, compliance).

When data is no longer needed, we will securely delete or anonymise it.

If you request deletion of your account, we will:

1. Provide a clearly discoverable way in the App to initiate account deletion

2. Provide a web resource (e.g. via our website) to request deletion externally

3. Permanently delete all personal data associated with your account (unless we must retain some minimal data for legal compliance, fraud prevention, or legitimate business purposes, in which case we will inform you) orangeoma.zendesk.com

You also have rights under applicable laws (e.g. access, correction, erasure) which you may exercise via the contact methods below.

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5. Security Measures

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We take reasonable technical and organisational measures to protect user data from unauthorised access, disclosure, alteration, or destruction. These include:

• Encryption in transit (e.g. HTTPS / TLS)

• Secure servers and access controls

• Regular monitoring and security audits

• Access restrictions (only authorised personnel)

However, no method of transmission or storage is entirely secure. We cannot guarantee absolute security, and you use the App at your own risk.

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6. Children & Minors

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This App is not directed toward children under 13 (or equivalent under local law). We do not knowingly collect personal information from children. If you believe a child has provided us data without parental consent, please contact us so we can delete it.

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7. Changes to This Policy

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We may update this Privacy Policy from time to time. When we do, we will post the new version on our website and update the “Last updated” date. If changes are material, we may notify you (e.g. via email or in-app). Your continued use of the App after changes indicates your acceptance of the revised Policy.

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8. How to Contact Us / Inquiries

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If you have questions, complaints, or requests regarding your personal data or this Privacy Policy, you may contact us at:

• Email: support@lemonademamas.com

• Website / Privacy inquiries: www.lemonadelifeplatform.com

We will endeavour to respond within a reasonable timeframe and in compliance with applicable data protection laws.

 

9. Jurisdiction & Legal Basis (for EEA / UK Users)

If you are in the European Economic Area (EEA) / UK, the legal bases for processing your personal data include:

• Your consent (where required)

• Performance of a contract with you

• Legitimate interests (e.g. improving the App, security)

• Compliance with legal obligations

You have rights under GDPR / UK GDPR, including:

• Right to access your data

• Right to correct inaccuracies

• Right to erasure (“right to be forgotten”)

• Right to restrict or object to processing

• Right to data portability

• Right to lodge a complaint with a supervisory authority

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